What we don't do

We receive many information requests about different aspects of pharmacy that we do not have a jurisdiction over.

While we would be delighted to assist with any enquiry, we are not authorised to do so. Please see below for some areas of pharmacy we do not have authority over and which organisations may be able to help you.


Pharmacy Ownership

If you own a pharmacy or wish to purchase a pharmacy, need a premises inspection approval or need any information regarding the purchase of a pharmacy, you need to contact the registration board in your local state or territory:

New South Wales

Pharmacy Council of New South Wales

Telephone: 1300 197 177, select option 3.


Victorian Pharmacy Authority

Telephone: 03 9356 8407


Pharmacy Ownership section

Drugs and Poisons Policy and Regulation Unit

Division of the Chief Health Officer

Telephone: 07 3328 9808

 South Australia

Pharmacy Regulation Authority

Telephone: 08 8267 6218

Western Australia

Pharmacy Registration Board of Western Australia

Telephone: 08 9328 4388

Australian Capital Territory

Pharmaceutical Services

ACT Government

Telephone: 02 6205 0961

Northern Territory

Pharmacy Premises Committee

NT Government

Telephone: 08 8922 7035

Practising pharmacists in Australia

If you wish to register as a registered pharmacist in Australia, you need to contact the Australian Health Practitioner Regulation Agency (AHPRA) on 1300 419 495.

If you wish to make a complaint about the practice (health, performance or conduct) of a currently registered pharmacist in Australia, you need to contact Australian Health Practitioner Regulation Agency (AHPRA) on 1300 419 495.


If you need a visa to work in Australia as a pharmacist, you will need to contact the Department of Immigration and Border Protection.  We are unable to provide any information or advice on visas or immigration issues.

Intern Pharmacists

For information on supervised practice (internship): www.pharmacyboard.gov.au/Registration/Internships.aspx

The Intern oral examination is conducted by the Pharmacy Board of Australia further information is available on their website at www.pharmacyboard.gov.au/Registration/Internships/Schedule-of-Oral-Examinations.aspx

Medications and Drugs

The Therapeutic Goods Administration (TGA) is responsible for regulating the supply, import, export, manufacturing and advertising of therapeutic goods.  This includes medications and drugs.