Policies and guidelines

Our organisation has a number of policies that govern the way we work. 

Appeals Policy

Our Appeals Policy indicates the processes and procedures available to APC stakeholders wishing to appeal an APC decision.

Conflict of Interest Policy

We are committed to maintaining high ethical standards, honesty and transparency in everything we do. Our Conflict of Interest Policy applies to our Council, Committees and Evaluator panels.  

Complaints Policy

The purpose of our Complaints Policy is to ensure we handle complaints related to APC accredited providers in a transparent and equitable way that is consistent with the requirements of the National Law and the Quality Framework.

Privacy Policy

Our Privacy Policy sets out how we comply with our obligations under the Privacy Act 1988 (Privacy Act). We are bound by the Australian Privacy Principles (APPs) in the Privacy Act which regulate how we collect, use, disclose and store your personal information, and how individuals may access and correct personal information we hold about them. 

Further questions about our Privacy Policy may be directed to our Privacy Officer via our contact us page.