Appeal a decision

You can lodge an appeal with us in specific circumstances. These are outlined in the Appeals Policy.

As detailed in the Appeals Policy, you can appeal:

  • A skills assessment eligibility decision
  • An examination administration breach

 

We will only accept appeals from candidates within a specified timeframe.  Please consult the Appeals Policy for these time frames.

Appeal Process

We have a two-stage appeal process. 

The APC Appeals Panel will hear the first appeal.  If a further appeal is pursued, the Independent Appeals Committee (IAC) hears the second appeal.

The APC appeals process is detailed in the APC Appeals Policy and summarised below:

  • Lodge the written appeal, appeal fee and supporting documentation within the required time frame
  • We will convene an APC Appeals Panel or Independent Appeals Committee
  • We will notify the you of the outcome

 

Appeal outcomes vary on the individual circumstances. 

Skills assessment eligibility decision appeals

If you are found ineligible for an APC skills assessment process, or if you do not think that you have been assessed in the correct Stream (eg. Stream A instead of Stream B), you can lodge an appeal with the APC Appeals Panel.

Initially, you can appeal both the decision and/or the administrative process followed to reach the decision.

If you wish to pursue an appeal to the Independent Appeals Committee for a skills assessment issue, you can only do so on the grounds of administrative process.  An appeal to the IAC will not change the skills assessment decision.

At a minimum, if an appeal is upheld, the appeal fee will be refunded to you. 

Examination administration breach appeals

You can appeal to the APC Appeals Panel and/or the Independent Appeals Committee on the grounds of an administrative breach only.  You cannot appeal the result of an examination. 

Your examination result will not change as a result of the appeal process.

What is an administrative breach?

The following are examples of administrative breaches:

  • If your examination computer experienced a technical fault during the examination that resulted in lost examination time.
  • If the air conditioning at the examination venue fails and the temperature in the examination room rises to an unreasonable level.

 

You cannot appeal solely based on the grounds that you failed the examination. 

At a minimum, if an appeal is upheld, the appeal fee will be refunded to you.

Examination remark

Your examination responses are marked by a computer and results are checked before publication on the APC website. 

If you wish to have your examination re-marked, you can request a re-mark. You will need to request a re-mark via email accompanied by the required fee within 28 days from the date your results are released.

We will manually mark your responses and inform you of the outcome via email.