
This page shows you how to request your Skills Assessment Outcome (SAO). It applies if you have already been issued a SAO from us but you:
The Skills Assessment Outcome may help you to get a visa to start or continue working in Australia, or to migrate here.
You can request a new SAO if the issue date has expired and the SAO is no longer considered valid by an external organisation.
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You can request an updated SAO if something significant has changed since we issued your SAO.
For an updated SAO, significant changes include:
You will need to provide details of your changed circumstances which might include:
If you're asking for an update on work experience, we can only consider it if you've worked:
Processing time: We aim to process and respond to all applications within 5 working days upon receipt of all required documentation. However please allow up to 4 weeks for any unforeseen circumstances.
If you leave out any documents or provide incorrect information, the process will take longer.
Fees: Visit our Fees and payment page

When you create a new application, you will be prompted to upload documents relevant to your request.
You will need to provide your proof of your identity
Depending on your circumstances you may also need to provide:
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Passport |
Make sure the image is not cropped. It must include top and bottom pages.
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If you have completed a PhD qualification from an Australian university in the area of pharmacy, provide:
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We require your qualification certificate or letter of completion if your certificate has not yet been issued.
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We can only look at your work experience if you worked in Australia:
If you have previously submitted the work experience to APC and the documents have not been accepted by us, we will not be able to include them in an updated Skills Assessment Outcome.
Please note that submission of Work Experience does NOT guarantee that we will be able to reference work experience claims on your Skills Assessment Outcome.
If you have completed work experience that the APC has not previously assessed, provide:
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Use this form to provide original work references for all your jobs you want us to assess as a fully registered pharmacist. Combine it with secondary evidence such as a payslip, income tax statement or Government issued letter. You will need to complete one template per employer. Save all pages as one PDF file. |
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You may need to provide the following documents as well depending on your circumstances:
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Translate any non-English documents into English. It should be a translation of the full document. You must use a translator who is accredited by the National Accreditation Authority for Translators and Interpreters (NAATI). We will not accept documents that have been translated by anyone else. You will need to submit both original and English-translated documents. |
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You do not need to:
If you leave out any documents or provide incorrect information, the process will take longer than usual.
Step 1
Visit the candidate portal and answer a series of questions which will determine what type of Skills Assessment Outcome you require.
Make sure you have all the correct documents. Your package should include:
Do not crop any of your documents. You must provide a full image or scan.
You may want us to correspond with another person, such as a migration agent or family member, instead of you.
If you want to nominate someone else to work with us, download and fill in our Agent Authorisation form. Both you and your nominated agent must sign it.
If you nominate someone else, we'll only talk to your authorised agent about your Skills Assessment Outcome.
Step 2
Proceed to upload the listed documents and complete payment to submit the request.
Step 3
We'll let you know by email when we've received your application.
It will take us a few days to process your application.
If you leave out any documents or provide incorrect information, the process will take longer.
We may contact you by email to tell you we need more information before making a final decision on your application.
If we ask for more information, you have 6 months (180 days) to get this to us.
If we do not receive the correct information from you within 6 months, our system will close your application. If this happens, you'll need to re-apply and pay the fee again.
If your application is successful, we'll email you (or your agent) when your updated Skills Assessment Outcome is available to download in the candidate portal.
If it's unsuccessful, we'll tell you by email.
Once you have a Skills Assessment Outcome from us, you can use it to support your application to the Department of Home Affairs for a visa application.
The Department of Home Affairs sets the validity period for your Skills Assessment Outcome for visa applications. Contact them to check how long your Outcome will be valid.
Find out the fees that might apply for Skills Assessment checks and appeals
More detailsFind out more about which pharmacy degree programs you can complete in New Zealand or Australia to update your Skills Assessment letter
More details