This page shows you how to ask us to update your Skills Assessment letter. It only applies if you already have a Skills Assessment letter from us, but something significant has changed since we issued it.

The updated Skills Assessment letter may help you to get a visa to start or continue working in Australia, or to migrate here.

Overview

This process applies if you already have a Skills Assessment letter from us, but since we issued it, you've either:

  • gained more work experience as a generally registered pharmacist
  • completed PhD qualification from an accredited institution, OR
  • changed your registration status from provisional to general

If you're asking for an update on work experience, we can only consider it if you've worked:

  • as a hospital or retail pharmacist
  • for more than 20 hours per week

Processing time: 8 weeks

If you leave out any documents or provide incorrect information, the process will take longer.

Cost: AU$600

Documents

When you apply for an updated Skills Assessment letter, you need to email us:

You may want us to correspond with another person, such as a migration agent or family member, instead of you.

If you want to nominate someone else to work with us, download and fill in our Agent Authorisation form. Both you and your nominated agent must sign it.

You'll need to scan and send us the completed form with your application package.

If you nominate someone else, we'll only talk to your authorised agent about your Skills Assessment letter.

You will need to send us a scan of your proof of identity.

Depending on the changes you'd like us to note in your updated Skills Assessment, you may also need to send scans of your:

You do not need to:

  • have any documents certified
  • show proof of English competency

If you leave out any documents or provide incorrect information, the process will take longer than usual.

Preparation

Show your correct name

Your name must appear the same way on all your documents as it does on your passport, including your:

  • academic qualifications
  • evidence of registration

Send us proof of any name change. Documents that prove a change of name include:

  • a marriage or divorce certificate
  • a deed poll
  • change of name documents from an Australian Registry of Births, Deaths and Marriages, or the relevant authority outside Australia
  • documents that show other formal names you've been known by

Get translations

Have all non-English documents translated into English. An extract translation of the document/s will not be accepted.

You must use a translator who is accredited by the National Accreditation Authority for Translators and Interpreters (NAATI).

Include scans of the original non-English document and the original translated document in 1 file.

Create files

Scan all original documents (English and non-English) in colour. We will not accept scans of a copy, even if you get it certified.

The images must be clear enough for us to read the file, so scan them in high resolution. Include all edges, corners and images from the original document.

If a document has more than 1 page, save all pages in 1 file.

Name each file in English with a descriptive title, for example:

  • Marriage-certificate.png
  • Passport.pdf
  • Registration.jpg

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Proof of your identity

Provide the pages of your current passport showing your photo, personal details, and passport issue and expiry dates.

We cannot accept scans of an expired passport.

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Registration status and work history

Registration documents

If you want to update your Skills Assessment letter based on work experience you've gained, send us scans of:

  • your initial registration
  • your current registration
Competency stream

If you were a Competency Stream (formerly Stream B) candidate, we'll also need to see your Letters of Good Standing (certificate of current professional status).

You'll need to provide these certificates from each professional body you have been registered with during the past 10 years.

Ask the registering body to email the documents directly to us at assessments@pharmacycouncil.org.au

Work history information

We can only look at your work experience if you worked:

  • as a hospital or retail pharmacist
  • for more than 20 hours per week

If this applies to you, and you want us to comment on your work history, also include scans of:

  • an up-to-date curriculum vitae (CV) that shows start and finish dates for all your jobs as a fully registered pharmacist for the past 10 years
  • original work references using our Work Experience Reference template for all your jobs as a fully registered pharmacist, with all pages saved as 1 PDF file

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Additional academic qualifications

If you want to update your Skills Assessment letter based on a new PhD qualification, send us:

  • your new degree certificate
  • your academic transcript, with all pages saved as 1 PDF file
  • thesis title and abstract
  • contact details of your supervisors

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Process

Step 1: Before you apply

Check that you're eligible to apply

You must:

  • hold a valid Skills Assessment letter from us
  • want us to update the letter based on a significant change in your work experience, qualifications or registration status

The Department of Home Affairs sets the validity period for your Skills Assessment letter for visa purposes. Contact them to check how long it will be valid.

Gather your documents

You'll need to send us documents to:

  • show that you meet the eligibility criteria for an update
  • support the claims you make in your application

Get help with your application if you want to

Anyone can help you fill out forms or give you general help with your application.

But you may want us to correspond with another person, such as a migration agent or family member, instead of you.

If you want to nominate someone else to work with us, download and fill in our Agent Authorisation form. Both you and your nominated agent must sign it.

Please note that your nominated agent must use a different email address to yours.

You'll need to scan and upload the completed form in your application where it says 'If you use an agent'.

If you nominate someone else, we'll only talk to your authorised agent about your Skills Assessment letter.

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Step 2: When you apply

Prepare your application package

Make sure you have all the correct documents, and that they're correctly prepared. Your package should include:

If you want to nominate someone else to act as your agent, include your completed Agent Authorisation Form.

Send us your whole application

Email all the documents of your application package to us at assessments@pharmacycouncil.org.au

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Step 3: After you apply

We'll let you know by email when we've received your application.

Wait to hear from us again

It will take us about 8 weeks to process your application.

If you leave out any documents or provide incorrect information, the process will take longer.

Send us more information if we ask

We may contact you by email to tell you we need more information.

If we ask for more information, you have 90 days to get this to us.

If we do not receive the correct information from you within 90 days, our system will close your application. If this happens, you'll need to re-apply and pay the fee again.

Receive your Updated Skills Assessment response

If your application is successful, we'll email you (or your agent) an updated copy of your Skills Assessment letter.

If it's unsuccessful, we'll tell you by email. See our Appeals policy for a list of possible next steps.

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Once you have an updated Skills Assessment letter from us, you can use it as support for applying to the Department of Home Affairs for a visa application.

The Department of Home Affairs sets the validity period for your Skills Assessment letter for visa applications. Contact them to check how long your letter will be valid.

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