This page provides learning material and guidance to help interns, supervising pharmacists and preceptors implement workplace-based assessment in pharmacies.

Click the tabs below to find the learning and assessment tools.

Join our upcoming webinars for 2022 & 2023 to learn more about how the tools support intern learning.

Overview of WPA tools - Dr Hayley Croft

Introduction to Entrustable Professional Activities (EPAs)

Simplifying Case Based Discussions in the pharmacy

Assessment of a Dispensing Entrustable Professional Activity (EPA)

What is workplace-based assessment?

Workplace-based assessment (WPA), also commonly referred to as WBA, tests performance of an individual in their real work environment. It measures what they do in real-life situations.

WPA involves regular observation, feedback and measurement of an individual's ability to conduct day to day tasks and duties. To be effective, this is done using authentic tools applied by a variety of people who are familiar with the tools and who are already competent in the work they're observing.

WPA is gaining more popularity in health practitioner education.

The advantage of WPA is that it enables the assessment of clinical reasoning, decision making, communication skills, professional judgement and other capabilities, which can be done with a level of practicality and efficiency not always available by other means.

Pharmacist interns complete their supervised practice period in diverse workplaces under the guidance of a nominated preceptor. Preceptors are responsible for providing assurance that an intern is ready to advance towards independent practice. The WPA process provides evidence that helps the preceptor make this decision.

Intern Performance Outcomes

We've outlined the performance outcomes for pharmacist interns in the Performance Outcomes Framework. Each domain describes expectations for pharmacy students at the end of their degree program (left side of the table) and for interns upon general registration (right side of the table).

To assist those responsible for assessing interns, an Intern Year Assessment Blueprint (IYB) is also available. The IYB recommends a single optimal assessment method for each of the performance outcomes.

WPA allows interns to show how they are progressing towards meeting these performance outcomes.

Role of Intern Training Program (ITP) Providers

Satisfactory completion of an accredited Intern Training Program (ITP) is a registration requirement. Interns must demonstrate attainment of the requisite performance outcomes to receive an ITP certificate of completion.

Interns must therefore work closely with their ITP providers (and preceptors) to ensure their portfolio is complete and provides evidence to support competency claims. Such evidence may include WPA activities completed and attested to by the preceptor.

WPA Tools

Effective WPA requires the use of different strategies to observe and assess an individual's performance. An initial suite of WPA tools for Australian pharmacist intern assessment is now available. You can read our report on the development and testing of the WPA tools (8 pages PDF).

These tools cover 15 of the 51 performance outcomes relevant for pharmacist interns. Some of the tools can be used to address more than one performance outcome simultaneously.

The tools comprise:

  • 1 x Case-based Discussion (CbD)
  • 3 x Entrustable Professional Activities (EPAs)
  • 2 x In-Training Assessment activities (ITA-act)

Each of these tools come with a Preceptor and Intern User Guide, and a Feedback and Assessment form. Some of the tools include additional templates and forms that interns can use.

References

  1. Norcini JJ. 2003. Work-based assessment. BMJ 326(7392):753–755.
  2. Norcini J, Burch V. Workplace-based assessment as an educational tool: AMEE Guide No. 31. Med Teach. 2007 Nov;29(9): 855-71. doi: 10.1080/01421590701775453.
  3. Liu C. An introduction to workplace-based assessments. Gastroenterol Hepatol Bed Bench 2012;5(1):24-28).
  4. Intern Year Assessment Blueprint Literature Review. APC. September 2017.

Case-based Discussions

Simplifying Case Based Discussions in the pharmacy

Debriefing between interns and supervisors after engagement with patients is important. This video illustrates how to conduct Case Based Discussions and assess intern performance using the Case Based Discussion tools. It includes examples of two Case Based Discussions following intern engagement with a patient with early warning signs of mental illness and a patient with oral thrush.

Tools for Case-based Discussion

Guides and Intern Assessment and Feedback Form

  1. CbD Preceptor and Intern User Guide (11 pages PDF)
  2. CbD Intern Assessment and Feedback Form (2 pages PDF)
  3. CbD Quick Reference Guide (1 page PDF)

Examples - Scenarios and completed assessment forms

  1. CbD(a) Example - Patient Scenario - Mental Health (3 pages PDF)
  2. CbD(a) Example - Completed Intern Assessment and Feedback Form - Mental Health Referral (3 pages PDF)
  3. CbD(b) Example - Patient Scenario - Oral Thrush (3 pages PDF)
  4. CbD(b) Example - Completed - Intern Assessment and Feedback Form - Oral Thrush (3 pages PDF)

Entrustable Professional Activities

Entrustable Professional Activities (EPAs) are the newest innovation in workplace-based assessment. We have developed three small EPAs that can be used independently or in combination. These include Dispensing Pharmaceutical products (EPA-1), Compounding pharmaceutical products (EPA-2) and Providing counselling (EPA-3).

To learn more about what EPAs are and how they are used see Assessing intern performance and readiness to practise using Entrustable Professional Activities (EPAs) (PDF 13 pages).

You can also watch a webinar from Professor Olle ten Cate on how EPAs can increase the level of responsibility and autonomy of health students and professionals.

Introduction to Entrustable Professional Activities - EPAs

Learn about Entrustable Professional Activities (EPAs) and how they support intern learning and their transition to becoming competent pharmacists. The video includes an example to aid learning.

Assessment of a Dispensing Entrustable Professional Activity (EPA)

This video illustrates how to carry out an assessment of the Entrustable Professional Activity, (EPA) – dispensing medicines. It includes a medicine-dispensing scenario, a Short Practice Observation, followed by an Entrustment Discussion between an intern and their preceptor. It concludes with the preceptor's assessment of the intern's performance.

Tools for Entrustable Professional Activities

EPA - 1: Dispensing Pharmaceutical products

  1. EPA-1 Preceptor and Intern User Guide (12 pages PDF)
  2. EPA-1 Dispensing and Error Log (4 pages PDF)
  3. EPA-1 Assessment of EPA-1 Form (2 pages PDF)

Examples - Scenarios and completed assessment forms

  1. EPA-1(a) Example - Antibiotic Dispensing Scenario (3 pages PDF)
  2. EPA-1(a) Example - Antibiotic Dispensing - Sample Dispensing and Error Log (5 pages PDF)
  3. EPA-1(a) Example - Antibiotic Dispensing Scenario - Completed Assessment of EPA Form (3 pages PDF)
  4. EPA-1(b) Example - Anticoagulant Dispensing Scenario (3 pages PDF)
  5. EPA-1(b) Example - Anticoagulant Dispensing - Sample Dispensing and Error Log (5 pages PDF)
  6. EPA-1(b) Example - Anticoagulant Dispensing - Completed Assessment of EPA Form (3 pages PDF)

EPA - 2: Compounding pharmaceutical products

  1. EPA-2 Preceptor and Intern User Guide (12 pages PDF)
  2. EPA-2 Short Practice Observation Feedback Form (2 pages PDF)
  3. EPA-2 Assessment of EPA-2 Form (2 pages PDF)

Examples - Scenarios and completed assessment forms

  1. EPA-2(a) Example - Salicylic Acid and Sulfur Cream Compounding Scenario (3 pages PDF)
  2. EPA-2(a) Example - Salicylic Acid and Sulfur Cream Compounding Scenario - Completed Short Practice Observation Feedback Form (2 pages PDF)
  3. EPA-2(a) Example - Salicylic Acid and Sulfur Cream Compounding Scenario - Completed Assessment of EPA Form (3 pages PDF)

EPA - 3: Providing counselling

  1. EPA-3 Preceptor and Intern User Guide (12 pages PDF)
  2. EPA-3 Short Practice Observation Feedback Form (2 pages PDF)
  3. EPA-3 Patient/Carer Feedback Form (2 pages PDF)
  4. EPA-3 Assessment of EPA-3 Form (2 pages PDF)

Examples - Scenarios and completed assessment forms

  1. EPA-3(a) Example - Metformin Counselling Scenario (3 pages PDF)
  2. EPA-3(a) Example - Metformin Counselling Scenario - Completed Short Practice Observation Feedback Form (3 pages PDF)
  3. EPA-3(a) Example - Metformin Counselling Scenario - Completed Patient Carer Feedback Form (2 pages PDF)
  4. EPA-3(a) Example - Metformin Counselling Scenario - Completed Assessment of EPA Form (3 pages PDF)
  5. EPA-3(b) Example - Methotrexate Counselling Scenario (3 pages PDF)
  6. EPA-3(b) Example - Methotrexate Counselling Scenario - Completed Short Practice Observation Feedback Form (4 pages PDF)
  7. EPA-3(b) Example - Methotrexate Counselling Scenario - Completed Patient Carer Feedback Form (2 pages PDF)
  8. EPA-3(b) Example - Methotrexate Counselling Scenario - Completed Assessment of EPA Form (3 pages PDF)

Tools for in Training Assessment Activities

In training assessments activities (ITA-act) are specific assessments administered by the ITP provider which may be carried out in the workplace and/or as part of the ITP activities. The are two ITA activities, health promotion and reflective practice.

Health promotion

  1. Health Promotion Preceptor and Intern User Guide (13 pages PDF)
  2. Health Promotion Quick Reference Guide (1 page PDF)
  3. Health Promotion Activity Planning Template (2 pages PDF)
  4. Health Promotion Activity Report and Evaluation Template (2 pages PDF)
  5. Health Promotion Activity Assessment and Feedback Form (2 pages PDF)

Examples: Intern templates & preceptor feedback and assessment form

  1. Health Promotion Activity Example - Completed Planning Template (3 pages PDF)
  2. Health Promotion Activity Example - Completed Report and Evaluation Template (3 pages PDF)
  3. Health Promotion Activity Example - Completed Assessment and Feedback Form (2 pages PDF)

Reflective activity

  1. Reflective Practice Preceptor and Intern User Guide (13 pages PDF)
  2. Reflective Practice Quick Reference Guide (1 page PDF)
  3. Intern Reflective Statement Template (2 pages PDF)
  4. Reflective Statement Assessment and Feedback Form (2 pages PDF)

Examples: Intern reflective statement & preceptor assessment and feedback form

  1. Reflective Practice Example - Interaction with a Prescriber - Completed Intern Reflective Statement (2 pages PDF)
  2. Reflective Practice Example - Medicine Issued to Wrong Customer - Completed Intern Reflective Statement (2 pages PDF)
  3. Reflective Practice Example - Medicine Issued to Wrong Customer - Completed Intern Reflective Statement Assessment and Feedback Form (2 pages PDF)

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