You can contact us using any of the details below or by filling out the contact form. See what we do and don't do to help with your enquiry.

If you need advice on COVID-19 safety measures or want assistance applying for a travel exemption, you need to contact your local or relevant government authority.


Response times

At this time, COVID is impacting our workforce, resulting in delayed phone and email response times and delays in assessment processing.

Please be patient with us

We are working hard to respond to candidates as quickly as we can.

Qualification assessments

Our international skills team helps pharmacists who qualified outside Australia to live or work here.

Phone: +61 2 6188 4288, choose Option 1



Our exams team is ready to answer your questions.

Phone: +61 2 6188 4288, choose Option 2


Accreditation and standards

We work with education providers in Australia and New Zealand and CPD accrediting organisations. Talk to our team about accreditation and standards for pharmacy education.

Phone: +61 2 6188 4288, choose Option 3


Media enquiries

We provide comment on pharmacy education standards and regulation.

Phone: +61 2 6188 4288


Website feedback

You can leave us anonymous feedback at the bottom of any web page to help us improve the digital experience for everyone.


We do not handle complaints relating to the practise of pharmacists or pharmacies. Please read our Complaints policy.

If you have a question about pharmacy laws and licensing, or a concern about a local pharmacy, contact your local authority.

You can raise a concern with the Australian Health Practitioner Regulation Agency (Ahpra) about a practitioner who you think:

  • exhibits behaviour that is placing the public at risk
  • practises their profession in an unsafe way, or
  • makes unsafe judgements about their patients due to their health

You can also read the Code of Conduct for Pharmacists from the Pharmacy Board of Australia (PharmBA).

Get in touch with us

Office location

Level 1, 15 Lancaster Place
Majura Park, Canberra Airport ACT 2609

Phone:  +61 2 6188 4288

You can call us from 9am to 5pm AEST/AEDT, Monday to Friday. Our office cannot be accessed by the general public.

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