Contact us using the details below or by filling out the contact form.

See what we do and don't do to help with your enquiry.

Response times

Our dedicated Candidate Relationship Team work hard to respond to candidates as quickly as they can. Please be patient with us in our busy period as we’re receiving high numbers of applications and exam registrations.

Qualification assessments and examinations

Our Candidate Relationship Team are ready to answer your questions about qualification assessments and examinations.

Phone: +61 2 6188 4288


Website feedback

You can leave us anonymous feedback at the bottom of any web page to help us improve the digital experience for everyone.


We do not handle complaints relating to the practise of pharmacists or pharmacies. Please read our Complaints policy.

If you have a question about pharmacy laws and licensing, or a concern about a local pharmacy, contact your local authority.

You can raise a concern with the Australian Health Practitioner Regulation Agency (Ahpra) about a practitioner who you think:

  • exhibits behaviour that is placing the public at risk
  • practises their profession in an unsafe way, or
  • makes unsafe judgements about their patients due to their health

You can also read the Code of Conduct for Pharmacists from the Pharmacy Board of Australia (PharmBA).

Get in touch with us

Office location

Level 1, 15 Lancaster Place
Majura Park, Canberra Airport ACT 2609

Phone:  +61 2 6188 4288

You can call us from 9am to 5pm AEST/AEDT, Monday to Friday. Our office cannot be accessed by the general public.

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