Download EPA-3 Short Practice Observation Feedback Form (2 pages PDF)

This form should be used to document feedback following an SPO of the intern providing counselling.

In the context of this EPA, providing counselling is applicable to counselling as part of dispensing prescription medications, and supplying non-prescription medications on request. It may be appropriate to carry out an assessment of EPA 1 together with EPA 3; the assessments can also be carried out independently.

An SPO would generally involve a supervising pharmacist observing the intern while counselling a patient and/or carer. Observations may also be carried out by other pharmacy staff as a means of providing a range of perspectives.

When included as part of an intern’s overall Training and Development Plan for the intern year, a minimum of 6 SPOs is considered appropriate for assessing the performance of the intern on this EPA. Sampling should cover a range of scenarios from simple counselling where few barriers are present, through to more complex situations requiring the intern to be critically aware of and responsive to cultural or other diversity, or where the scenario is in itself more complex as a result of polypharmacy, co-morbidities and other factors.

Ideally, SPOs should be spaced throughout the period of supervised practice to allow for observation of improvements in performance.

Refer to the Counselling - Preceptor and intern user guide for further information on how to use this tool.

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